Try before you buy with our exclusive home service! 🎾🏠
In Volealo/5 Sets Europe, we want you to find the perfect racket or paddle for you. That's why we have created a service unique: try the paddle/racket at your home before making a decision. No rush and complete comfort!
How does it work?
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Choose your racket:
Select the racket you want to try on our website. We will send it to you. new, with a new overgrip y strung according to your preferences. -
Try it at home:
Enjoy the racket in your own environment during 7 daysPlay, feel, and see if it's the right one for you. - Decide without pressure:
- If you love it, keep it! The the trial service is completely free.
- If it's not what you were looking for, we will pick it up hassle-free.
What does the service include?
✅ New racket con overgrip and custom stringing.
✅ Home pickup if you decide not to keep the racket.
✅ 100% Satisfaction GuaranteeWe want you to be completely happy with your choice.
Service cost
- If you keep the shovel/racketThe trial service is free. You only pay for the racket + grip + selected string!
- If you return the shovel/racketThe service has a cost of 80€ + the selected grip and stringing.
- Trial period: Until 7 days from the reception. Each additional day has a cost of 10€.
How do I hire the service?
- Place your order as always: select the paddle/racket, the grip, and the stringing, and pay the total amount.
- Receive the paddle/racket at your home and try it for 7 days.
- Decide:
- If you like it, keep it!
- If not, send us an email at online@volealo.com to schedule the pickup.
- Get your money backOnce the paddle/racket is received in perfect condition, we will refund the amount minus the service cost.
Important conditions
- Proper useIf the paddle/racket is returned in inappropriate conditions (outside of normal use), Volealo/5 Sets Europe SL reserves the right not to refund the amount paid.